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FIND
Help Desk technician
Posted by
: Epic IT Security
Posting date
: April 01, 2024
Closing date
:
October 31, 2024
Job location
:
Edmonton - AB, Canada
Salary
: $18/hour
Vacancy
: 1
Job category
:
IT & Web Design
Website
:
www.epicsec.ca
Job id
: 20191190394
Job description:
Address - 1027 Macewan Close SW
Edmonton
,
AB
T6W 1K2
Salary
1 - 8.00
hourly
/
35 hours per Week
Terms of employment -
Permanent employment
Full time
Day, Evening, Morning
Start date
Starts as soon as possible
vacancies -
1 vacancy
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Responsibilities
Tasks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Experience and specialization
Computer and technology knowledge
Networking security
Internet
Desktop applications
Security software
MS Office
MS Windows
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Combination of sitting, standing, walking
Personal suitability
Accurate
Client focus
Judgement
Organized
Team player
Ability to multitask
Time management
HOW TO APPLY:
By email
info@epicsec.ca
Apply now
Apply now
OR
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