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Job description:

Join our growing team at Tim Hortons in Burnaby! We are excited to hire an Assistant Manager who is passionate about delivering top-notch service and leading by example. As an Assistant Manager, you are an enthusiastic role model, motivating and inspiring team members to provide exceptional service to every guest, every time. You thrive in building positive relationships with a diverse team and believe in fostering an inclusive, respectful work environment. With your strong leadership skills, you understand the importance of training, coaching, and supporting team members to meet and exceed Tim Hortons' high standards for guest service, quality, and cleanliness. Your knowledge of the fast-paced quick service industry, combined with your ability to handle day-to-day operations, allows you to be a key partner to the Restaurant Manager. You take pride in ensuring the restaurant runs smoothly, efficiently, and in line with Tim Hortons' brand values. If you're ready to lead a dynamic team and contribute to the success of our Burnaby location, we want to hear from you!

Employer Information

Company Legal Name: Anarco Ventures Inc.

Company Business Name: Tim Hortons

Website: www.timhortons.ca

Business Address: #150-9855 Austin Rd Burnaby BC V3J 1N4

Position

Position: Assistant Manager

Type of employment: Full-Time, Permanent

Number of Positions: 1

Anticipated Start Date: As soon as possible

Work Location: #150-9855 Austin Rd Burnaby BC V3J 1N4

Salary & Benefits

Salary: $28.85 per hour

Overtime, Vacation Pay, Paid Sick Leave

Stable & full-time employment

Scholarship Program

Potential to Grow

Job Responsibilities

• Oversee daily operations to ensure efficient service, adherence to company standards, and customer satisfaction.
• Manage shifts by ensuring the team has all the tools, resources, and support they need to succeed.
• Implement and maintain operational procedures for consistent quality and timely delivery of menu items.
• Follow Tim Hortons' standards and guidelines for preparing products and operating equipment, ensuring compliance with all procedures.
• Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons' high standards of operation.
• Promote a respectful, positive team environment by managing team members with open communication and understanding.
• Manage staff schedules to ensure adequate coverage during peak hours and address any performance or staffing issues as they arise.
• Monitor inventory levels, place orders, and ensure proper storage to minimize waste, prevent shortages, and keep the restaurant fully stocked.
• Support financial operations by tracking sales, managing daily cash flow, and assisting with budget planning and cost control.
• Address customer complaints and special requests promptly, ensuring a high level of guest satisfaction.
• Enforce health, safety, and sanitation standards, ensuring compliance with food handling and workplace safety regulations.
• Conduct regular inspections to ensure the restaurant meets Tim Hortons' cleanliness, organization, and health standards.
• Drive sales through the execution of promotional campaigns, upselling strategies, and consistently high product quality.
• Monitor and maintain restaurant equipment to ensure it operates properly, and schedule repairs to prevent disruptions.
• Collaborate with the restaurant manager to analyze performance metrics and implement operational improvement strategies.

Job Requirements

• Relevant education or 1-2 years of supervisory or management experience in the quick service or restaurant industry.
• Strong leadership, communication, and team-building skills.
• Ability to manage staff schedules, performance, and training.
• Experience with inventory management and cost control.
• Knowledge of health, safety, and food handling regulations.
• Ability to thrive in a fast-paced environment and solve problems efficiently.
• Flexibility to work shifts, including weekends and holidays.

How to apply?

By Email: anarcoventures@gmail.com

In Person: #150-9855 Austin Rd Burnaby BC V3J 1N4

Company Information 

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double -Double coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favorite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.

Tim Hortons is committed to creating an inclusive and positive work environment. Applicants from all backgrounds are encouraged to apply. Come join a company that has been serving smiles for generations!