Company operating name: Columbia Currency Exchange
Business address: 10230 152nd Street suite 107 Surrey, BC V3R 6N7
Rate of pay: 31.00 $ per hour
Overtime: 1.5 times the normal rate as per provincial regulations.
Benefits Package: other benefits
Job Type: Full-time / Permanent
Hours:35 to 40 hrs. per week
Language: English
Start Date of Employment (Approx.): As soon as possible
Minimum Education: College/CEGEP
Experience:1 year to less than 2 years
Number of positions available: 1
NOC Group: User support technician (22221)
Job Title: User support technician
Job Location: 3054 DUNMORE ROAD SE suite 3054 Medicine Hat, AB T1B 2X2
Responsibilities
Tasks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement
solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support
analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified
difficulties
Perform Web-server backup and recovery operations
Manage incidents