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Front Desk Agent

Posted by: Green Brier Inn
Posting date: October 11, 2024      Closing date: September 11, 2025
Job location: Winnipeg - MB, Canada
Salary: $15.80
Vacancy: 2
Job category: Administrative Support
Job id: 20191301036

Job description:


Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Additional information

Security and safety

  • Bondable

How to apply

Direct Apply

By Direct Apply

By email

jobs@greenbrierinn.ca

Include this reference number in your application

222

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter
  • Job reference number

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?

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