Canalta Hotels
Front Desk Agent
The Front Desk Agent plays a vital role in creating an outstanding guest experience through every interaction—whether by phone, in person, or behind the scenes. It is essential that they remain friendly, respectful, and helpful at all times. Their primary responsibility is to be attentive and responsive to the needs of both guests and team members while upholding Canalta’s Mission and Vision.
Key Duties and Responsibilities:
Apply the Key Service Standards with everyone you interact with (Smile, Speak, be Empowered and Entertain)
Provide assistance and courtesy as needed to guests and team members, reinforcing all of Canalta’s policies and procedures
Observe all safety and security policies and practices that impact the welfare of you, the guests, the team members and the condition of the facility
Perform check-in and check-out functions with courtesy, speed and accuracy
Maintain accountability/balancing for till, cash receipts, deposits, credit card transactions and shift reports
Respond quickly and efficiently to all guest and team member requests
Report all hazards in all guest and team member areas
Perform other duties as may be required by the general manager
Qualifications:
Previous experience working in hotel and accommodations an asset
Previous experience working as a front desk agent/guest service agent an asset
Standing for the duration of your shift is required
Computer skills involving standard office software and equipment an asset
Use of POS systems experience an asset
Salary: $18 / hour
Vacation: 2 weeks per year after first year worked
Benefits: Group insurance benefits including dental, health and vision. Long term disability.
Job Type: Full-time permanent, 32 hours per week
Language: English
Job Location: Kindersley, SK
How to Apply: https://www.careers-page.com/recruitwithoutborders/job/QYY856WV
